The SAP Support Knowledge Base Search, found in the SAP ONE Support Launchpad, allows you to search a variety of repositories; including SAP Notes, SAP Knowledge Base Articles (KBAs), SAP Community content, and more.
SAP Notes:
SAP Knowledge Base Articles:
The Expert Search in the My SAP Notes & KBAs application lets you retrieve SAP Notes and SAP Knowledge Base Articles based on advanced selection criteria, and save these queries for future use. This is helpful if you carry out regular analysis of relevant information, e.g. identify SAP Notes regarding legal changes towards the end of your company's billing cycles.
You are now able to find preview versions of SAP Knowledge Base Articles on search engines such as Google, Bing and Yandex.
Tip: If you add the term 'KBA' to your search, you will greatly increase the relevancy of your search results.
Review and implement critical SAP Security Notes, report a potential security vulnerability to SAP, plan for upcoming SAP Security Patch Days and read critical SAP Security News.
Guided Answers is an application which helps you troubleshoot and find solutions to your technical problems using a step-by-step guide. SAP experts document exact steps for analyzing issues and make that available to you. Guided Answers will grow over time as our products change, and accommodate new solutions and troubleshooting scenarios.
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Subscribe to WhatsApp SAP Product Support channels and receive updates including KBAs, wiki's, guided answers, SAP Notes and "hot tips" on only the products that apply to your needs.
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Note Assistant is a powerful tool for rapidly implementing specific SAP Notes. It recognizes dependencies on SAP Notes, support packages, and modifications that have already been implemented, which helps to ensure you implement all appropriate fixes for your SAP solutions.
We know that it's important to get the information you need, and that is relevant for you. Access our SAP Notes notification applications to see what type of information is the right fit for you.
Review priority 1 (very high) SAP Notes to resolve and prevent issues in SAP systems.
Review important action items and patches to ensure the security of your systems.
Review requirements caused by changes, announcements and corrections in legal regulation.
As described in this blog, the Expert Search notifies you about any notes you are interested in, e.g. for your Analytics product.
When applying support packages, some SAP Notes may cause harmful side-effects in other areas of your SAP system. When SAP identifies this situation, to correct the side-effect problem a new SAP Note will be created and included in a future support package.